Partnerships

Partner with Hayakkom

We coordinate Gulf patients and corporate clients into Egypt. If you provide the care, the facility or the ground services, there is a clear way to work with us.

Why partner

What a Hayakkom partnership actually gives you

01

Qualified demand, not cold leads

Enquiries reach you after a coordinator has already established what the patient needs, where they are travelling from, their dates and their budget range. You receive a prepared case, not a phone number.

02

Arabic-first handling

We handle the Gulf-side conversation end to end in Arabic — enquiry, documents, expectations, logistics — so your team receives the patient ready and briefed.

03

Journey logistics handled

Airport transfers, accommodation, appointment sequencing, companions and follow-up coordination are managed by us. Your team focuses on the clinical or service delivery.

04

Honest representation

We publish only what can be verified. We will not invent accreditations, ratings or outcomes on your behalf, and we will ask you for documentation before publishing any credential.

05

One accountable contact

You deal with a named coordinator rather than a switchboard, with a single point of escalation if something changes.

Two partnership tracks

Which one describes you?

🏥
Track 1

Healthcare providers

  • Hospitals
  • Specialist clinics
  • Dental centres
  • Hair restoration clinics
  • Bariatric and cosmetic surgery centres
  • Fertility centres
  • Diagnostic and imaging centres
  • Wellness and rehabilitation facilities
What we look for
✓Valid Egyptian Ministry of Health licensing for the facility
✓Licensed, credentialled treating physicians with verifiable registration
✓Willingness to provide written, itemised estimates before the patient travels
✓Capacity to review medical records remotely before travel
✓Any international accreditation, where it genuinely exists
✓Arabic-speaking clinical or reception staff, or openness to our coordinator attending
✓A named contact for international patients
What we provide
→Pre-qualified Gulf patients with records already collected
→Coordinated appointment scheduling around the patient's travel window
→Patient transport to and from your facility
→Arabic interpretation during appointments where needed
→Post-treatment follow-up coordination after the patient returns home
→Your facility profile on our site — published only with your approval
Apply as a healthcare provider
🧭
Track 2

Tourism, hospitality & ground services

  • Licensed tour operators
  • Hotels and serviced apartments
  • Transport and chauffeur companies
  • Nile cruise operators
  • Red Sea and coastal resorts
  • DMCs
  • Conference venues and AV suppliers
  • Catering companies
What we look for
✓Valid Egyptian tourism or commercial licensing for your activity
✓Recovery-appropriate facilities where relevant — lift access, quiet rooms, room service
✓Reliable, documented pricing we can quote from
✓Vehicles and drivers that are insured, clean and punctual
✓Arabic-speaking staff or guides
✓Experience with Gulf families, or genuine willingness to learn what they expect
✓Ability to accommodate schedule changes — medical timelines move
What we provide
→Steady referral volume tied to medical journeys rather than seasonal tourism
→Advance booking with clear written requirements
→Longer average stays — medical patients typically stay 7–14 nights
→Family and companion bookings alongside the patient
→Direct coordination with one contact instead of scattered requests
Apply as a tourism or service partner
The process

How partnership applications are handled

01

You send your details

Email us with your company name, licence details, specialities or services, location, and a contact person. Attach your licence and any accreditation documents.

02

We review and verify

We check licensing and, for healthcare providers, physician credentials. We may ask for additional documentation. We do not skip this step.

03

Commercial discussion

A call to agree scope, rates, capacity, response times and how enquiries will be passed between us. Put in writing on both sides.

04

Trial period

We start with a small number of cases to test communication and service quality before scaling volume.

05

Listing and referral

Once established, your profile may be published on our site with your written approval, and you enter the regular referral rotation.

Current partners

Providers we already coordinate with

As-Salam International Hospitals
Dar Al Fouad Hospitals
Alameda Healthcare
MGM Health & Wellness
The Zen Wellness Resort

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Medical treatment is delivered by these independent licensed providers. Hayakkom coordinates access and appointments and does not itself provide treatment.

Accreditation

The hospitals we coordinate with, and what accredits them

Alameda Healthcare Group states it is the only healthcare organisation in Egypt with JCI accreditation across all of its hospitals. Hayakkom coordinates access under a documented authorisation from the group. Treatment is delivered by these hospitals, not by Hayakkom.

JCI accredited since 2005

Dar Al Fouad Hospital

6th of October City

The first hospital in Egypt to achieve JCI accreditation, in 2005, re-accredited for the sixth time in 2020. Its stroke unit was the first JCI-accredited stroke unit in Egypt. Partner of the Cleveland Clinic Foundation for more than 20 years.

JCI accredited 2022

Dar Al Fouad Hospital

Nasr City

JCI accredited in March 2022, built on the standards established at the 6th of October branch.

JCI accredited · 4th renewal

As-Salam International Hospital

Maadi

Received its fourth JCI accreditation in September 2024.

JCI accredited

As-Salam International Hospital

New Cairo

Achieved JCI accreditation within two years of opening.

Saudi-founded group

Andalusia Health

Cairo & Alexandria

Part of Andalusia Group, founded in Jeddah, Saudi Arabia in 1984 and operating in both countries. Egyptian facilities include El Shallalat Alexandria (1989), Maadi Cairo (2009), Smouha Alexandria (2012) and the Antoniadis clinics complex (2018).

Individuals
Applying as an individual, not a company?
Tour guides, patient companions, drivers, marketers, content creators and coordinators are handled separately through our careers page.
Go to careers →
Partnership contact

Talk to us about working together

Partnership enquiries are handled directly rather than through a general contact form, so they reach the right person with your documents attached.

✉️ Email the partnerships team📱 Message us on WhatsApp
Hayakom for Healthcare Solutions and Logistic Services (trading as Hayakkom) is an Egyptian single-person limited liability company registered under Egyptian Law No. 159 of 1981, Commercial Register 49973. Authorised activities include administrative and marketing consultancy for medical services, organising appointment and booking procedures with hospitals and medical centres, organising medical conferences and events, electronic marketing, and logistics services. We serve Gulf travellers from Saudi Arabia, the UAE and Kuwait, and international tourists already in Egypt. Hayakkom is not a healthcare provider and does not practise insurance or brokerage; medical treatment is delivered by independent licensed Egyptian providers and travel services by licensed Egyptian tour operators. Sheikh Zayed City, District 16, Neighbourhood 2, Giza, Egypt. Contact: support@hayakkom.com · +20 103 156 7949