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Before you travel

Video Consultation with a Doctor in Egypt — Before You Book Flights

Talk to the licensed Egyptian doctor who would treat you, from home, before you commit to a trip.

In short: Before you book anything, Hayakkom sends your reports and scans to a licensed Egyptian specialist and schedules a video call — on Zoom, Google Meet or WhatsApp video — at a time that suits the Gulf. A coordinator can join in Arabic or English. The doctor reviews your file, explains the options and gives an indicative plan; the final plan and price are confirmed after an in-person examination in Egypt.

How it works

  1. Send us your reports, scans or photos on WhatsApp or by email.
  2. We share them, with your consent, with a licensed clinic or hospital and confirm the doctor's name.
  3. We book a 20–30 minute video call at a time that suits you, and tell you the consultation fee in writing beforehand.
  4. You talk to the doctor directly. A coordinator can join to help in Arabic.
  5. The clinic sends a written plan with the expected stay and an indicative price range.

Specialties we can arrange

Dental & implantsHair transplantWeight-loss surgeryCosmetic surgeryOrthopaedicsEyes & LASIKPhysiotherapyFull check-up

What a video call can — and cannot — do

It canIt cannot
Review your reports and scansReplace an in-person examination
Explain your treatment optionsGive a final price before you are examined
Estimate how long you need to stayGuarantee a result
Answer your and your family's questionsReplace your own doctor at home

Questions patients ask

Who is the doctor on the call?

A licensed Egyptian specialist at the clinic or hospital that would treat you. We tell you the doctor's name and the facility before the call.

How much does a video consultation cost?

The fee is set by the doctor or clinic and confirmed to you in writing before the call. For reference, video consultations on Egyptian telehealth platforms are listed at about EGP 100–1,000; specialist pre-travel reviews can cost more.

Does the video call replace an examination?

No. It helps you understand your options, the likely length of stay and an indicative price. The doctor confirms the final plan and price after examining you in Egypt.

Is my medical file kept private?

Your reports are shared only with the clinic you choose, and only with your consent. We do not share them with anyone else.

Plan it with us on WhatsApp

Tell us your dates, who is travelling and your budget. We reply in Arabic or English with a written, itemised quote.

📱 WhatsApp +20 103 156 7949✉️ support@hayakkom.com
Hayakom for Healthcare Solutions and Logistic Services (trading as Hayakkom) is an Egyptian single-person limited liability company registered under Egyptian Law No. 159 of 1981, Commercial Register 49973, founded by Sherif Mansour. Authorised activities include administrative and marketing consultancy for medical services, organising appointment and booking procedures with hospitals and medical centres, organising medical conferences and events, electronic marketing, and logistics services. We serve Gulf travellers from Saudi Arabia, the UAE and Kuwait, and international tourists already in Egypt. Hayakkom is not a healthcare provider and does not practise insurance or brokerage; medical treatment is delivered by independent licensed Egyptian providers and travel services by licensed Egyptian tour operators. الحي ال16 المجاورة الثانية Shiekh Zayed - Giza, Cairo 12774, Egypt. Contact: support@hayakkom.com · Phone +20 100 010 0529 · WhatsApp +20 103 156 7949 Hayakkom earns a coordination fee from the clinics, hotels and operators we work with. You receive an itemised written estimate before you pay. Families in Saudi Arabia pay in Saudi Arabia, in riyals, through Hayakkom’s licensed Saudi partner company; providers issue the invoices for their services.

Plan your trip

Treat & Recover by the SeaTreatment in Cairo, recovery by the Red SeaRecovery & relaxationCalm stays after treatmentHoliday packages10 trips with 2026 prices in SARDoctor at your hotelLicensed doctors & nurses where you stayCar with driverSedan or family van, licensed company