A general doctor at your hotel or home in Egypt

Fever, a stomach upset, heat exhaustion or a bad cold can spoil a trip. We arrange a licensed general doctor to see you where you are staying.

Common reasons families call

• Fever, sore throat, ear or chest infections
• Stomach upset, diarrhoea and dehydration
• Sunburn, heat exhaustion and sunstroke
• Minor injuries, sprains and insect bites
• Questions about medicines you brought from home

When to call 123 instead

Call 123 first (Egypt's ambulance number) for chest pain, difficulty breathing, severe bleeding, loss of consciousness, a serious fall or a seizure, and go to the nearest hospital. Message us for everything that can safely wait for a visit or a clinic appointment.

How a visit works

1. Send us on WhatsApp the patient's age, symptoms and your location.
2. We confirm a licensed provider, the visit fee and an estimated arrival time.
3. The doctor examines the patient, advises and, where needed, prescribes.
4. If tests or a hospital are needed, we coordinate transport by a licensed company.

What to have ready

• Passport or ID of the patient
• A list of current medicines and allergies
• Your travel or health insurance details, if you have them
• Your exact location: hotel name and room number, or a map pin on WhatsApp

Fees and insurance

The visit fee is set by the licensed provider and confirmed to you before the visit. You pay the provider directly and receive a receipt — keep it for your travel insurance claim. Hayakkom earns a coordination fee from the providers it works with; there are no hidden extras.

What we do, and what the doctor decides

Hayakkom coordinates: we find a suitable licensed provider, book the visit, share your location and stay with you on WhatsApp in Arabic or English. The doctor or nurse makes every medical decision. Availability and arrival times depend on the area and time of day and are confirmed when you message us — we never promise a fixed time.

Other help for visitors

See also: Children's doctor · Nurse visit · Urgent dentist · All doctor visits

Questions people ask